StarReports FAQ - Common Questions

The best place to find information on all aspects of StarReports

What is StarReports?

Where do I start?
How do I register?
Do all my staff use the same password?
How much does it cost?
What are report credits?
Do I have to pay for every print?
How do I purchase report credits?
What do the reports look like?
Can I add head teacher comments?
Can I show the school logo?
Can I rename subjects?
Can I add my own subjects?
What is the best way to learn and train my staff?

I cannot find an answer, what should I do?

 

Where do I start?

You can try StarReports in demonstration mode by clicking Reports (Apple) icon on the home page and entering the demo password

If you want to try StarReports fully, simply Register with the site and you can start creating your own reports

 

How do I Register?

Click the Register Here link on the home page to create a new user account

Once signed in you can start building reports for your class. To print or download a copy of the report, you will need report credits

Quick Step Guide - Account Registration

 

Do all my staff use the same password?

Yes, the all your staff will access StarReports using the same email address and password

 

How much does it cost?

StarReports costs just £1 per pupil.  You need 1 Report Credit per pupil

 

What are report credits?

Once registered, you are free to start creating reports.  However you need Report Credits to print out each report you create

 

Will I be charged every time I print?

No.  You can modify a report as often as you like and will only be charged the first time you print 

 

How do I purchase report credits?

You can purchase credits online using paypal or simply let us know how many reports you want to print (i.e. how many pupils you have) and we will send you an invoice.  You can contact us or call 05602 180961

Click the Get Credits button on the home page for more information or to purchase online

 

What do the printed reports look like?

The Reports are printed on A4 and can be customised to suit your needs.  On the report page, you'll find the Page Setup button, which allows you to tailor the style and content of your report

Examples of finished reports: -

Example Report 1
Example Report 2
Example Report 3
Example Report 4

 

Can I add head teacher comments?

Yes, there's a subject in the Reports page called "Closing Comments" which is written specifically for Head Teachers

Alternatively, if you wish to write by hand on each report, there is an option on the Page Setup screen to include a Head Teacher's comment box on the report

 

Can I show the School Logo?

Yes, on the Page Setup screen the is an option to upload an image of school's logo, which will then appear on the reports

 

Can I rename subjects?

Yes, on the Reports Page you'll find the Subject Setup button which allows the you change the name and display order of the Subject Headers

 

Can I add my own subjects?

Yes you can, using the Subject Setup button.  However, new subjects will not have any report statements, only a free type box to enter your own text

 

What is the best way to learn and train my staff?

1) To begin, take a look at the Demonstration Video which provides an overview of how StarReports works

2) Then on the Help pages, you'll find a complete set of User Guides & Tutorials which take you through each aspect of StarReports step by step

3) The Help Pages are designed to provide you all the detailed information you need

4) StarReports also offers on site Staff Training.  For more information on please call 05602 180961

 

I cannot find an answer what should I do?

Firstly, try our Help Pages which contain all the information you should need, along with tutorials to help you with each task.

If you have any problems or questions, simply contact us and we will do our very best to help you out as soon as possible

 

For more information go back to the help page

Go back to the home page by clicking the StarReports Logo